Reference

Read the putrajp Privacy Policy

Your account details, DANA receipts, QRIS records and mobile sign-in steps are covered in the putrajp Privacy Policy.

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putrajp Read the putrajp Privacy Policy
CONTACT PATHS

Contact us about account privacy

A clear contact route matters when a Privacy Policy question concerns your own account.

Account help path Open the support route from your signed-in account when your request concerns profile data…
Payment record query For a DANA, OVO, GoPay or QRIS privacy query, share the transaction date and…
Contact form request Use the contact form when you cannot sign in or need to ask about…
DATA PRACTICE

Secure your account data on mobile

Privacy controls should work on the same device you use to sign in. Our policy explains how we protect account records, check unusual access and separate payment references…

Data we receive

We may handle your account name, phone detail, verification result, device signals, sign-in history and support messages.

Cookie controls

Cookies can help keep a mobile browser session working and remember selected settings.

Account security

We use phone verification and sign-in checks to help distinguish your account from an unauthorised attempt.

Payment separation

A wallet reference is not the same as your account password.

Record retention

The policy describes why certain account, security, support and payment records may remain for a defined operational or legal need.

Change requests

You can ask us to access, correct or remove personal details through the support route.

Browse Privacy Policy answers

These answers address the Privacy Policy questions most often linked to opening or using an account from Indonesia. They cover wallet records, mobile cookies, verification, retention and requests made through support. If your situation involves a specific DANA receipt, QRIS reference or sign-in event, include that detail through the private account contact path rather than posting it in an open message.

The putrajp Privacy Policy covers account details, phone verification, device and sign-in records, support messages, cookies, payment references and retention. It also explains how to request access, correction or removal, subject to verification and requirements that apply where local law permits.

Yes. The Privacy Policy includes transaction references and status connected with DANA and QRIS, along with OVO, GoPay, bank transfer and virtual account activity. We use those records to reconcile an account event, while your wallet PIN and password remain private.

Depending on your account steps, we may handle your name, phone detail, verification result, device signals, login history, support messages and payment references. The policy explains the purpose for each category, rather than treating every record as a general-purpose profile.

Use the signed-in account support path or contact form and describe whether you need access, correction or removal. We may verify ownership through an account detail already on file, then explain which records can change and which must remain for an allowed purpose.

Cookies or similar browser files may support a mobile sign-in session and selected settings. You can manage them through browser controls, but clearing them may require another account sign-in. The Privacy Policy describes their purpose and the effect of restricting them.

Retention depends on the purpose for keeping a record, such as account security, payment reconciliation, support handling, dispute checking or a legal requirement. The Privacy Policy explains these categories, and a retention request can be sent through the account contact route.

Yes. Use the contact form and state that sign-in is unavailable, without sending a password, PIN or complete payment credential. We may request a safe verification detail before discussing the account, and access to the service depends on local law.

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